Kilimanjaro-Touren und Safaris
About us        Trips        News+Events        Gallery        Testimonials        FAQS        Contact        Terms & Conditions        Home                      deutsch | English

All  Terms and Conditions

The following are the terms and conditions established for all Kilimanjaro climbs, Safaris, and other adventure trips provided by Snow and Savannah Safaris.

Inclusions and Exclusions:
Prices quoted are valid to December 31, 2015 and include:

Accommodations as indicated in each itinerary, based on either twin-bedded rooms or double bed rooms (or tents where applicable) meals as indicated in each itinerary, and domestic bottled water; arrival and departure ground transfers;  entrance fees to national parks/game reserves; museums, and other applicable fees.

For Kilimanjaro and other mountain climbs/hikes:Services of licensed professional Germany and English speaking guides, skilled cooks, and sufficient crew for carrying your luggage, food, and water.

For safaris: Services of a professional Germany and English speaking driver/guide, and a 4-wheel drive vehicle, equipped for game viewing and touring (pop-up roof for viewing safari animals

Not included in quoted trip prices:
Costs of passports and visas; excess baggage charges; travel insurance; international airfare; airport departure taxes; game drives or meals not listed in the itinerary; personal expenses such as beverages (other than those included with meals and bottled water as noted in trip inclusions), laundry, communication charges, medical or extra evacuation fees, and gratuities.

Reservations and Payments:
A non-refundable deposit of  700$ per person is required at the time of booking. Final payment of the remaining balance is due 90 days prior to trip departure. If a reservation is made within 90 days of departure, the entire price of the trip must be paid at the time of booking.Accepted methods of payments include E.U. Euro, U.S. dollars, chec and Wire Transfer.

For all trip cancellations received more than 90 days prior to departure the  deposit is forfeited. For cancellations 45 days  prior the fee is 20% of the total trip price; 40 days prior, 50% of total trip price; 30 days prior 65% of total trip price; 15 days  prior or less,85% of total trip price.

Persons not fit for a rigorous trip due to heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness are advised not to participate in an expedition.

Alterations to Trips:
Snow and Savannah Safaris reserves the right to alter or modify the itinerary of any trip if air schedule or surface transportation charges, security matters and/or events beyond its control make such alterations necessary.

Baggage and personal effects are at owners risk throughout the trip.

Departure Dates and Prices:
Tours are scheduled to operate through December 31, 2015. Snow and Savannah Safaris reserves the right to alter prices quoted should inflation, costs of fuel, labor or materials, air fares or foreign exchange rates change. Should the Tanzania National Parks (TANAPA) raise park fees after this agreement is made, Snow and Savannah Safari has the right to ask for additional payment; if any hotels, lodges, or other service providers raise their rates, Snow and Savannah Safari also reserves the right to request additional payment.

Claims and Refunds:
Except for verifiable extenuating circumstances, refunds are not made for any missed trip services. There will not be any refund to a client who cancels a trip that is in progress. Please see our cancellation statement above. For verifiable claims to be considered, they must be received in writing within 45 days of the terminations of the trip and be accompanied by supporting statement from the Tour Operating Company documents verifying the claim.

Snow and Savannah Safari Responsibilities:
Snow and Savannah Safaris acts only as an agent providing trip services and/or related travel services and assumes no responsibility whatsoever for injury, personal illness, loss or damage to person or property in connection with any service resulting directly from: act of God;  detention;annoyance; delays; expenses arising from quarantine; strikes; thefts; pilferage; failure of any means of conveyance to arrive or depart as scheduled; civil disturbances; terrorism; government restrictions or regulations; and discrepancies or changes in hotel services over which we  have  no control. Furthermore, each of the companies providing services to Snow and Savannah Safaris clients is an independent corporation with its own management and is not subject to the control of Snow and Savannah Safaris.

Snow and Savannah Safaris and/or its local operators reserve the right to cancel any itinerary or any part of it, or to make such alterations to the itinerary when deemed advisable for the comfort and safety of clients. On advancement of deposit to Snow and Savannah Safaris the depositor agrees to the bound to the above recited terms and conditions.

Copyright 2011 Snow & Savannah Safaris. All rights reserved.